JOURNEYCARE®

Average Rating: 4.90
4.90/5

JOURNEYCARE® is a nonprofit organization that provides healthcare and hospice services to individuals, families and communities in Chicagoland and Southern Wisconsin. Founded in 1978 with the intention of providing the highest quality of care, JOURNEYCARE® has grown to serve more than 18,000 patients and families each year.

JOURNEYCARE® offers a range of services from routine checkups to end-of-life care. These services include home healthcare, hospice and palliative care, respite care, day programs, pharmacy services, chaplain services, bereavement counseling, advanced care planning and more. JOURNEYCARE®s team of healthcare professionals consists of physicians, nurse practitioners, registered nurses, certified nursing assistants, social workers, chaplains and certified counselors.

JOURNEYCARE® is committed to providing compassionate, personalized care while helping people maintain the highest quality of life possible. JOURNEYCARE® advocates for each patient’s right to make informed decisions about life-sustaining treatments and end-of-life care. JOURNEYCARE®s commitment to providing exceptional care is demonstrated through its participation in the Joint Commission Gold Seal of Approval®, which is awarded to organizations whose quality of patient care meets or exceeds rigorous standards.

JOURNEYCARE® works in collaboration with multiple organizations across the region to ensure everyone in their community has access to the highest quality of care. In addition, JOURNEYCARE® recognizes the importance of volunteer service and welcomes individuals and groups to provide companionship and support to those in need.

JOURNEYCARE® is dedicated to helping every individual and family that is touched by serious illness, empowering them to live their best life with compassion, dignity, and respect.

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Reviews

Jack S.
Rating: 4.9
4.9/5

I have been utilizing JourneyCare for my patient’s care for several months, and I am consistently impressed with their overall service. They are always professional and communicative—keeping both my patient and me informed of any changes in the treatment plan throughout their stay. Additionally, the quality of care is top-notch—they provide a high level of support to ensure comfort during this difficult time. JOURNEYCARE® caregivers treat patients like family members, providing compassion, understanding, and respect all along the way-

Maggie M.
Rating: 4.8
4.8/5

My grandmother has been receiving end-of-life care from JOURNEYCARE®, and our entire family could not be happier with the experience they’ve had so far! The staff quickly put together an appropriate plan that was designed around her specific needs, taking into consideration both physical & emotional concerns as well as making sure she got the best possible quality of life along the journeyin her last days here on earth! Everyone involved has shown nothing but honest respect towards us which greatly helps us get through these difficult times.-

Jeremy F.
Rating: 5
5/5

JourneyCare provides outstanding services to those going through end-of-life transitions or dealing with chronic illness management at home or in facilities – period! Their teams go above & beyond when implementing individualized individualized plans – making sure each patient gets accurate diagnosis & treatments plus specialized therapies if needed; warm companionship during visits; coordination among providers; open communication between clinicians & concerned family members; timely access to reserves AND social workers..no question there is no better hospice out there right now!!-

Locations

Chicago, Glenview, Barrington, Arlington Heights, Glen Ellyn, Northbrook, Woodstock, Plainfield, Orland Park, Oak Lawn, Libertyville, Skokie, Park Ridge, Joliet, Palos Heights, Elgin, Geneva, McHenry

Website URL

www.journeycare.org

Phone Number

847.556.5868

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Frequently Asked Questions

Yes, family members and friends play an important role in hospice care. They are often involved in decision making, providing emotional support, and assisting with caregiving tasks. Hospice care teams will work closely with family members and friends to ensure that everyone’s needs are met.

No, if the patient’s condition improves and they no longer meet the criteria for hospice care, they will no longer be eligible for hospice services. If their condition improves, they may be discharged from hospice and their care will be transitioned back to their primary care physician.

Most insurance plans, including Medicare and Medicaid, cover hospice care. You can check with your, your family member, or your patient’s insurance provider to determine the specific coverage and out-of-pocket costs. Some hospice programs may also provide services on a sliding fee scale, based on the individual’s ability to pay.

Yes, if you or your loved one is not satisfied with the care they are receiving, they have the right to change hospice providers. It’s important to communicate any concerns you have with the current hospice provider and, if necessary, work with your loved one’s primary care physician to find a new provider that better meets their needs.

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